ABOUT YOUR OWNERS PORTAL

HERE YOU WILL FIND INFORMATION ON HOW TO ACCESS AND USE THE INFORMATION IN YOUR PERSONALISED OWNERS PORTAL

ACCESSING YOUR OWNERS PORTAL

  1.  First time accessing your property portal

Your initial invitation to the portal will be sent from us, it would be an email and contain a link Owners Portal. You can also to go your most recent email statement. Example below

Follow this Owner Portal link (you will also have a link on every statement emailed to you)

When you click on either of these links you will be taken to an activation page which will prompt you to create password.

Enter a password, then confirm it. You are then directed to your portal where you can view your property details.

2.  Accessing your property portal after you have activated

Once your account is activated you can access your online property portal anytime at garrythomas.com.au/owners-login/ (please bookmark this link) by using your User Name (email address) and password. For convenience each owner statement you receive will contain a Login link.

3. Trouble shooting access to your property portal

If you forget your password at any stage use the Forgotten your password? link

Please contact us if you have any queries regarding your property.

VIEW PROPERTY DETAILS

Owners can see a real-time snapshot of their property and rental details including move in and move out dates, lease agreement dates and the current financial status for their properties including money in, money out and bills outstanding.

TRACK FINANCIAL ACTIVITY

Here you can monitor all your financial activity from the Owner Access homepage or drill in by clicking on “more details”. Here, you can view financial activity for all or one property, see a breakdown of expenses and even set a particular date range.

VIEW OUTSTANDING JOBS

You can check on the status of any outstanding Jobs to see when it was reported, who the assigned supplier is and any attached images and bills.

DRILL INTO INSPECTION REPORTS

Experience the peace of mind of knowing that your properties are in good hands with detailed Inspection Reports. Drill into Inspection Reports to see images, comments and any follow-up actions.

DOWNLOAD OR VIEW DOCUMENTS AT ANY TIME

Owners can easily view or download historical statements, attached bills and general scanned documents. Simply click on any of the documents for an in-depth look along with printing and download options. Any attached bills will be linked in to the relevant statements.